Help Desk -

We provide onsite and remote IT support to solve
Tier 1, 2, and 3 issuesr

Twenty3 Technology understands that IT drives the efficient functioning of your company. Our team of trained experts provides you with 24 hours Managed Help Desk services every day of the week, including holidays.

We understand how essential our services are, and we ensure that we accurately record and process end-user service requests. Our experts are well trained and offer services much like an internal help desk, eliminating the need for you to have full-time technicians.

We leave nothing to chance, making sure that we are available at all times and offering instant IT support when needed.

Our remote support system is effective, providing you with a high user satisfaction level at a lower cost than the internal help desk. We often resolve requests in one phone call, but we are always ready for it if your IT issue needs more advanced support. We record every detail of your problem and escalate it to a level 2 technician who will support you immediately.

Generally, our team of professionals can resolve every IT issue you raise. Our Service Desk Agents frequently undergo training to equip them with all the latest knowledge and industry-leading IT tools, which puts them in a position to resolve all the issues with accuracy and speed.

We provide many services, including common IT devices, hardware, and software. Every time you contact us, we can carry out software troubleshooting and system checks to make sure that your IT systems function well.

We easily identify the problem and swiftly carry out efficient problem management using our proven cost-effective and time-saving methods. Feel free to contact Twenty3 Technology any time you have an IT issue in San Diego County. Our team of professionals will resolve every issue and get you back on track.

Our Own IT Service Management Platform Will Give You A Unique Service Experience

Your company depends on IT to function efficiently. With this dependence comes the need for access to quick and efficient technical support in times of trouble. Fusion Factor Corporation will provide expert technical IT support and eliminate the need for a full-time technician.

What you can expect from us:

Our expert team can assist with a myriad of IT issues like computer hardware problems, software uploads and upgrades, removal of virtual threats, information backup, and other core technology responsibilities. Call us and learn why Carlsbad, San Diego and Irvine businesses choose Fusion Factor Corporation for their IT support needs.